Deliver enterprise IT service with Freshservice, an AI-powered ITSM platform that's quick to deploy, easy to use, and drives productivity and business impact.

With Freshservice, businesses can manage major IT incidents, get on-call management, track service health, and more. Fully scalable, Freshservice gives businesses a single, comprehensive view of IT …

Streamline IT service operations with modern ITSM. Deliver exceptional employee experiences, automate workflows, and optimize IT efficiency with Freshservice.

Freshservice pricing starts from $19 USD/ month, with a free plan and enterprise plan available. Compare our plans to discover features and add-ons.

Empower HR, Finance, Facilities, and other business teams with Freshservice - the unified platform that simplifies requests, automates workflows, and delivers effortless service experiences.

Optimize IT Operations Management with Freshservice ITOM. AI-powered insights, alert consolidation, and automation help teams reduce outages and boost ROI.

Freshservice ticketing system empowers IT teams with AI-assisted ticket triage, automation, SLA tracking, and analytics to keep operations seamless.

Explore Freshservice features and modules: ITIL-aligned ITSM, automated service desk, asset tracking, ticketing & reporting for smarter IT management.

Freshservice has been essential to our growth. Its automation and AI-powered features like the ticket suggester and Freddy AI Insights are enhancing our efficiency and enabling us to scale our IT …

Mar 5, 2025 · @mbutler - You can set a business rule to mandate a resolution note once the ticket is closed/resolved. Second part of this article describes how to do this. Let us know if you face any …