Windows Remote Assistance lets someone you trust take over your PC and fix a problem from wherever they are. Tip: You can also use Quick Assist to give and receive remote assistance. Before you can …

You can use the Quick Assist web app to get help with your computer directly from Microsoft support agents. The app connects your computer with the Microsoft support agent’s computer using a remote …

Use Remote Desktop on your Windows, Android, or iOS device to connect to a Windows PC from afar. Here's how to set up your PC to allow remote connections and then connect to the PC you set up.

Nov 24, 2011 · Fixes an issue in which Remote Desktop Services sessions are not kept alive in Windows Server 2008 R2.

Mar 8, 2015 · Fixes some reliability issues that involve Remote Desktop Session Host and RemoteApp.

Jan 4, 2014 · You start a Remote Desktop session from a client computer to the server. Then, you access a remote shared folder by using the Server Message Block (SMB) version 2 protocol from the …

Aug 29, 2025 · Remote desktop connections cannot be established, including Remote Desktop Protocol (RDP) sessions initiated through Privileged Access Management (PAM) solutions or third-party tools.

Oct 11, 2013 · You try to start a new remote desktop session to your computer by using the new user's credentials. In this scenario, the remote desktop session does not start.

Apr 27, 2012 · Fixes an issue in which a Remote Desktop Services session stops responding and the computer stops accepting incoming RDP and ICA connections. This issue occurs when you log off a …

In certain specific situations, RDP 8.0 supports running a Remote Desktop Connection session within another Remote Desktop Connection session. For more information, see Running a Remote Desktop …