Generative AI brings opportunities, but protecting your sensitive information must remain a top priority, so choosing the ...

The committee's recommendations include a common KYC form, risk-based graded eKYC norms, and KYC portability, meaning ...

Clearwater Analytics CISO Sam Evans dodged a bullet by blocking shadow AI from exposing data integral to $8.8 trillion under management.

Business Process Management (BPM) is used in this article to explain the implementation of a know your customer process in the cloud servers.This assists in the identification of individuals working ...

For small restaurants to stand out on food delivery apps like Zomato and Swiggy, it has become essential to spend on ...

Bitcoin Depot, an operator of Bitcoin ATMs, is notifying customers of a data breach incident that has exposed their sensitive ...

You might be able to get paid by AT&T over two massive data breaches in 2019 and 2024, even if you're not a customer anymore.

New technologies have made 24/7 customer relationships possible. It’s time to change your business model accordingly. by Nicolaj Siggelkow and Christian Terwiesch A seismic shift is under way ...

The best customer service reps are empathetic, adaptable, and clear communicators—qualities every leader needs in uncertain ...

They naturally know what kind of business would benefit the most from ... and helped us refine our features to better fit ...

Millions of Qantas customers are finally learning how much of their personal data was taken by cyber criminals in last week's ...

If you're the one still booking loads at midnight, chasing down PODs on your lunch break, and jumping under a truck on ...