New data obtained by FOX19 NOW shows Cincinnati’s 911 call center has reduced protocol errors by more than half, dropping from 17% down to as low as 3% over three years. When someone dials 911 in ...

The Eurojust operation mirrors UN concerns over coerced labor in scam call centers, highlighting the intersection of financial crime and human rights abuses.

Nancy Guthrie, 84-year-old mother of NBC Today co-host Savannah Guthrie, was reported missing from her Tucson, Arizona home ...

Ed Lavandera visited the Pima County Sheriff's Department 911 Communications Center to find out more about the tips people are sending in to help find Nancy Guthrie.

The Rajasthan government has asked 35 senior IAS officers to sit at the Sampark 181 helpline and take at least 10 ...

Hybrid call center solution helps practices capture more leads, book appointments faster, and never miss patient calls.

The Washington Employment Security Department will continue its adjusted unemployment benefits call center hours through June 30, 2026, after reporting improved service and efficiency during a 90-day ...

At the sheriff’s 911 communications center, dispatchers say they’re being inundated with tips, but many calls include ...

With a net average of RON 8,000 (EUR 1,600) per month, IT continues to be the best-paid sector in Romania, followed by oil & gas, automation, construction, engineering, and crewing & casino. The ...

A federal grand jury in Michigan indicted a third defendant in an alleged forced labor conspiracy tied to the Kingdom of God ...

AurionX, Inc. today announced the launch of AurionX, an AI-managed call center delivered as a managed service. Powered by ...

MiLEAP failed to tell many providers when it was about to review if children in their care were still eligible for benefits, ...