Walgreens’ plan to combat increasing theft by locking products up at their stores has hurt sales, the company’s CEO said in a ...

Retailers have been faced with increases in shoplifting and retail theft. But anti-theft prevention can hurt retail sales, ...

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STATEN ISLAND, N.Y. -- While many big-box chains now lock up merchandise as a means of combatting theft -- requiring shoppers ...

"When you lock things up … you don't sell as many of them. We've kind of proven that pretty conclusively," Wentworth said. "I ...

Keeping products under lock and key dissuaded customers from purchasing them, Walgreens said in earnings call.

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Walgreens CEO discusses the ongoing struggle with theft prevention in stores, citing locking items as ineffective.