The training introduced shared communication protocols that would ensure “that all teams are on the same page” and minimize the potential for miscommunication, Horvath said. “Our goal is a ...

But what about talking? Communication is one of the cornerstones of successful personal and professional life—yet many of us never receive any formal training on how to do it well.

With all this being said, crisis communication is an art and a science. Preparing for scenarios and training your staff is key to your response and recovery. Your reputation is all you have - make ...

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Three people have died and four taken to hospital as a care home in Dorset was evacuated and a hazard response team called. A vast emergency response was mobilised to deal with the major incident ...