This further enables the company to provide a defensible technology strategy that leverages the right tool to solve each client's unique data challenges ...

The company replaced their old telephony-driven IVR technology with Verint AI-powered IVA to deliver tangible business outcomes ...

Search, the smart choice for text retrieval since 1991, is unveiling version 2024.02 of its enterprise and developer product line, offering an array of new features engineered to increase the speed of ...

Versium, a leading provider of data-driven marketing solutions, is offering its Dedupe tool to empower businesses to easily deduplicate their customer data across multiple fields and prioritize it ...

Parallels a global leader in virtualization and end-user computing, is releasing Parallels RAS 20 (Remote Application Server), the latest version of its virtual application and desktop delivery ...

Totango, a leader in enterprise solutions that help companies drive growth from their customer base, is offering Unison, an AI-powered growth intelligence engine that will unify customer data to ...

The FedRAMP designation sets Keeper apart from its competitors as the best-in-class zero-trust and zero-knowledge cybersecurity solution for government agencies ...

AI has reignited knowledge management. Our clients have turbocharged knowledge creation, curation, and value generation 5X and boosted search success 6X with the eGain Knowledge Hub™, our AI knowledge ...

While data garners most of the attention when discussing ways to enable successful AI, knowledge plays a pivotal role in how that AI understands and interprets data successfully. Between effective ...

eGain, the AI knowledge platform for service, is unveiling the eGain AI Agent, the latest product from eGain announced at its Solve 24 conference. Designed with engagement and clarity at its core, ...