Can American Airlines promise a $18,349 refund and then issue it in flight credit? The answer is "no," but that didn't stop ...

Here's the story of a Celebrity cruise adventure that almost went wrong due to forgotten passports, FedEx mistakes and quick ...

Find out how UTOvacation betrayed its customers with hidden fees and cancellations, ruining their travel plans to Asia.

Several weeks before her family’s American Airlines flight to Portugal, Ashley Macus learned there had been an aircraft change. That switch left the family of six without the assigned seats together ...

As she searched for a new job, love suddenly was in the air — or so Karen C. thought. But behind the inappropriate emails she received from her recruiter with carefully typed romantic promises lurked ...

After United Airlines canceled Tamra McIntyre’s flight home from Iceland, she requested EU 261 compensation – around $622. In response, the airline “awarded” her just 8,000 United Airlines Mileage ...

As Sherry Warren and her husband prepared for their upcoming Celebrity cruise, she bought a colorful passport case. The little wallet was stylish and protective, with Radio Frequency ...

United Airlines travel credit, like all airline credit, has a limited shelf life. Despite that fact, many passengers remain unaware of the expiration date of their future travel credit – and end up ...

Gabriele Fehr and her husband planned to celebrate their 10th wedding anniversary in the Caribbean aboard Carnival Cruise Line’s Spirit. But in the end, they missed that special Carnival cruise and ...

UTOvacation sold Shih (Richard) Liu and his wife a once-in-a-lifetime trip to China and Japan. But Liu, like many other customers of this particular tour operator, now says he’s the victim of a scam.