Microsoft has been one of the industry’s prime movers in implementing job cuts. In January 2024 it slashed 1,900 people from ...
In the US, the past 40 years have seen the explosive growth of a new call center workforce, which now employs nearly 4 ...
Unions like ZeniMax Workers United now challenge major companies on issues like remote work and outsourcing, highlighting the growing demand for fair treatment in the gaming industry. Hundreds of ...
However Goldman writes that fundamental decisions about work organization ... environment is even more challenging for T-Mobile Workers United, a CWA-backed network of call center workers ...