If scanner is not working but printer is working, follow these instructions i.e. update driver, restart Windows service, etc.

If you rely on scanning documents directly to email from your Windows desktop, you're facing a critical deadline: Microsoft is disabling the legacy authentication protocols that power these workflows ...

There might be times when you have to scan a document on Windows 11. It could be a paper you signed and need to email, or just something you want to keep as a digital copy. If you have a Windows ...

A new troubleshooting guide targets a Windows 11 problem where scanners stop working while printers remain operational. The steps include updating or reinstalling drivers, restarting key Windows ...

Sometimes, you may need to turn a physical document into a digital file, either to keep a copy on your computer or send it to someone via email. If you have an all-in-one or multi-function printer, ...

The most popular printers tend to be all-in-one models that include the ability to scan documents and make copies. Some multifunction printers can even connect to a phone line to send and receive ...

Microsoft has confirmed that its recent July security update has broken printing and scanning on systems when using smart card authentication. The problem is related to certain changes it made.

If you own a Windows Phone, stop what you’re doing and make sure you’ve installed Microsoft’s Office Lens scanning app. With Tuesday’s update, you now can scan documents as actual, editable Word and ...