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isixsigma on MSNThe Kano Analysis: Customer Needs Are Ever-Changing - MSNKano Analysis is a way to keep track of customer needs as they evolve and change. It takes a look at three major requirements ...
On December 12, Kano State marked the 2016 International Anti-Corruption Day, even though the United Nations (UN) has earmarked December 9 of each year as the global observance day.
Developed in 1984 by Japanese Professor Noriaki Kano, The Kano Model classifies the features of a brand experience into five categories, depending on their ability to drive customer satisfaction.
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