Two essential elements of our economy are becoming scarce. Trust and attention. For public relations professionals, this ...

Nicole, a C-suite leader I was coaching in New York City, called me up one late afternoon in frustration and despair. She said, “Andriana, I have been having a rough day, and my team will not listen ...

A business letter communicates respect and vital information to one or many readers. Inclusion of all essential elements of a business letter ensures full, accurate communication with the reader, ...