Add Yahoo as a preferred source to see more of our stories on Google. Parents sign kids out after the Mount Horeb school system went on lockdown in May. Communications during a crisis like this one ...

Trust remains the industry’s most valuable asset. But trust cannot be protected through operational excellence alone. It ...

Crises happen when they are least expected, which is why every organization should have a crisis communication plan in place. Crises communications refers to information that is shared when an event ...

Crisis communication and management have become indispensable functions for organisations navigating an increasingly complex and interconnected global landscape. Fundamentally, these practices involve ...

This week I published my second book, Crisis Communications and Emergency Management: Why Alignment Matters and How to Earn ...

Business crises are almost inevitable in a fast-paced, constantly changing and social-media-hungry world. When an organization is in the midst of a crisis, it’s essential to provide stakeholders, ...

Johanna is Merck’s SVP, Global Communications and Strategic Operations and CoS to the EVP and Chief Communications & Public Affairs Officer. Sometimes, every day seems to bring a new crisis. Whether ...

Florida State University used effective crisis communication during a mass shooting, including a rapid messaging system and a safe word for first responders. Open communication about the victims and ...

During moments of uncertainty and fear, maintaining effective and cordial communication with your ex-spouse is vital for your emotional well-being as well as your long-term relationship with your ...

EXCLUSIVE: A PR expert has lifted the lid on where the Pima County Sheriff's Office has 'fallen short' amid the search for ...

Think about all the ways you access information: emails, texts, news, social media, even word of mouth. Now imagine trying to manage every single one in response to a crisis — one that may still be ...