Consumer advocates decry Democrat Jared Polis for ‘choosing to side with dominant corporations’ over workers ...
Maryland is weighing a first-of-its-kind ban on surveillance pricing for groceries while JetBlue faces a federal lawsuit alleging it uses passenger data to raise fares. The FTC documented eight major ...
Surveillance pricing is the practice of using information about a consumer gathered from personal devices or other sources ...
U.S. Rep. Frank Pallone, D-6th District, launched an inquiry into whether major retailers, grocery stores and pharmacies use surveillance pricing to charge certain customers more based on their ...
New York’s legislature recently passed a bill that would ban so-called surveillance pricing, in which retailers adjust prices ...
This story is a collaboration between KQED’s podcast Close All Tabs and How We Get By, a series exploring how people are coping with rising costs in the Bay Area and California. In April, American ...
Imagine two people sitting next to each other on a plane, each having booked their seat on the same day, through the same website, for the same flight. One paid $280. The other paid $410. Or picture ...
Is JetBlue engaging in surveillance pricing, the practice of charging customers different prices based on data like location, age, sex, and income level? That’s the question after a tweet from the ...
Federal and state governments are escalating scrutiny of "surveillance pricing" and artificial intelligence (AI)-enabled pricing practices. Regulators are increasingly focused on personalized pricing ...
JetBlue Airways replies to customers on social media every day—from assuaging their customer service woes to thanking them for choosing their flights. But one seemingly innocuous JetBlue response may ...
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