Building a chatbot can feel like an overwhelming task, especially when you’re juggling multiple tools and trying to ensure everything works seamlessly. If you’ve ever found yourself stuck between ...

Long ago, I built a web app for an enterprise (200k+ employees). Feedback on the web app prompted me to do an experiment. What would happen if I were to create a WhatsApp chatbot to solve the specific ...

Jana Bergant knows a lot about chatbots. She teaches a Udemy course on chatbot development and has 16 years of experience as a web developer. I chatted with her recently to discuss the state of ...

No, this is not about whether you want your virtual agent to understand English slang, the subjunctive tense in Spanish or even the dozens of ways to say “I” in Japanese. In fact, the programming ...