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From the Microsoft Dynamics 365/CRM Blogs: Virtual entities; Email invoice; Duplicate e-mail signatures; Restrict 'from lookup'

Using virtual entities with Dynamics 365 UWT: email invoice in PDF format Preventing duplicate email signatures in workflows in Dynamics 365 Restrict 'from lookup' in Dynamics 365 email to only queue ...
Msdynamicsworld.com

From the Microsoft Dynamics 365 CE/CRM Blogs: Disposition codes; AI invoice approval; Save time with email templates; Create better relationships

Disposition codes explained: how to track and report on D365 Customer Service outcomes Multi-stage AI invoice approval in D365 using Copilot Agents Save time with email templates 5 hidden gems in D365 ...