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Walgreens, locked display cases
Walgreens CEO Admits Locking Up Products Had Negative Effects
Despite efforts to prevent retail theft, Walgreens reported a 32% in "shrink," or a loss of inventory that can’t be accounted for through sales.
Walgreens CEO on shoplifting strategy: 'Lock things up ... you don't sell as many'
Retailers have been faced with increases in shoplifting and retail theft. But anti-theft prevention can hurt retail sales, says the CEO of Walgreens.
Walgreens CEO reveals anti-theft measures of locking up products had the opposite effect
CEO Tim Wentworth admitted in a recent fiscal report call that combatting shoplifting by locking up items has led to customer dissatisfaction.
Walgreens CEO says locking up merchandise harmed sales
"When you lock things up … you don't sell as many of them. We've kind of proven that pretty conclusively," Wentworth said. "I don't have anything magnificent to share with you today. It is a hand-to-hand combat battle still,
Walgreens CEO Says Locking up Items to Deter Theft Not Effective
Some retailers, like Walgreens, report that locking items behind displays to deter shoplifting may not be effective. Walgreens CEO Tim Wentworth recently described theft prevention in stores as an ongoing and challenging struggle.
Walgreens CEO says loss prevention caused theft
Walgreens CEO Tim Wentworth tells shareholders that loss prevention by locking up inventory caused increased theft
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15h
Walgreens CEO Admits Locking Up Products Backfired, Sales Decreased
In a Q1 2025 earnings call, Walgreens Boots Alliance CEO Tim Wentworth admitted that its approach to tackling shoplifting at ...
2d
on MSN
Walgreens CEO: Stopping shoplifting is a "hand-to-hand combat battle"
Walgreens is struggling to deter shoplifting at its stores, according to CEO Tim Wentworth, who described it as "a ...
1d
on MSN
Walgreens used this strategy to reduce theft. Turns out, it was bad for business
Over the years the pharmacy chain used strategy to combat shoplifting. Walgreens CEO Tim Wentworth said the company’s ...
1d
on MSN
Walgreens turnaround continues with 450 stores to be closed this year
Walgreens plans to close 1,200 stores over three years. After 70 closed September to November 2024, 450 more will close in ...
Crain's New York
2d
Anti-shoplifting effort is hurting sales, Walgreens says
Tim Wentworth, CEO of Walgreens Boots Alliance, the parent company of Duane Reade, acknowledged to investors during a Jan. 10 ...
2d
on MSN
Walgreens says locking up products from shoplifters hurt sales
Keeping products under lock and key dissuaded customers from purchasing them, Walgreens said in earnings call.
1d
on MSN
Locked shelves flop says Walgreens CEO as Bay Area stores shutter to save $1B
Walgreens’ strategy of locking up merchandise — from deodorants to bags of M&M’s — to deter theft has backfired, according to ...
Newser on MSN
1d
Walgreens: We Accidentally Proved Locks Are a Dumb Idea
Consider it a simple economic truth, one that ordinary Americans evidently knew long before CEOs: "When you lock things up ..
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